Dutch Apple Pie

I have tried twice now to make my friend Shelly's Dutch Apple Pie and neither have come close to hers. The first one had no crumb topping; rather it all melted together and made a crunchy crust over the top. The second had the right topping but the apples didn't get soft enough, still too much crisp-ness for me. Guess I'll just have to keep trying, oh darn.